Posts with "Deep Dives"

India vs Pakistan, Site Reliability Engineering, and Shannon Limit
India vs Pakistan, Site Reliability Engineering, and Shannon Limit

How does one ‘detect change’ in a complex infrastructure, so you don’t lose out on critical revenues — A short SRE story

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Why we auto-delete slack messages - killing tribal knowledge at Last9
Why we auto-delete slack messages - killing tribal knowledge at Last9

At last9, we auto-delete slack messages after 2 days on all personal Direct Messages. These retention policies force teams to improve documentation, kill tribal knowledge and drive accountability for mistakes, errors.

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Why MTTR should be a ‘business’ metric
Why MTTR should be a ‘business’ metric

One of the many pitfalls of friction between engineering and business is the lack of fundamental measurements on the health of engineering. But how does business measure engineering efficacy, and how does engineering posit its standing to business?

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Observability - That Last 9
Observability - That Last 9

TL;DR: A stitch in time, saves 9. A discussion on the key blocks of observability.

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How we won Dukaan over
How we won Dukaan over

5 meetings. 1 month. From introductions, to a demo, and ultimately winning Dukaan over. Subhash and his team’s velocity on decision-making, moving fast, and radical candor, is a breath of fresh air in the Indian startup ecosystem.

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SRE with Last9 is incredibly easy. But don’t just take our word for it.