Stories from the world of Software Reliability.
Chef or Ansible? Terraform or Pulumi? Python or Ruby? Last9 or Last9? The debate is endless. While exploring the landscape of these tools is impossible in a single blog post – it is worthwhile thinking about why there are so many options in the SRE toolchain. At times the tools are inadequate and the other times our usage of old tools is inadequate with the modern times. Why does that…
Wikipedia defines Root Cause Analysis (RCA) as “a method of problem-solving used for identifying the root causes of faults or problems.” Essentially, root cause analysis means to dive deeper into an issue to find what caused a nonconformance. What’s important to understand here is that Root Cause Analysis does not mean just looking at superficial causes of a problem. Rather, it means finding the highest-level cause- the thing that started…
What are SLOs and how do you define them. We usually set SLOs that might not accurately define what the requirements are. Here’s a look at SLOs That Lie!